Support Services

Overview	The IT Support Unit provides technical support for the University community, including the provision of computer, network and communication services for academic teaching and research and for general administrative functions.
Links	Staff - Get IT Help via MyIT on the Staff Intranet Students
Available to	All staff, students and guests of the University
Features	Students: IT Service Centre IT Service Centre staff are available for assistance with laboratory equipment and software, information regarding email, and eLearning, wireless connection and more. Students who do not have a lot of experience using computers can get help from the Roving Helpers who are available in the labs during Autumn and Spring sessions. Comprehensive Userguides are available for Students Staff Technical support is available Training is available Userguides
Requirements	An active UOW User Account
Getting Started	Staff -Contact Support Services via MyIT on the Staff Intranet Students
Notes	Staff can access support via the UOW Intranet Students can access support via the IT Service Centre (Level 1, Building 17) or by calling 4239 2000 for help.

Last reviewed: 22 March, 2012