IT and Technical Support

General IT Support

The ITS Help Desk can be contacted on extn. 3000.

Help Desk staff are available from 8:00am – 5:00pm Monday to Friday (excluding Public Holidays).

Requests can also be logged online via the IT Support Wizard, on the https://intranet.uow.edu.au/portal/profile/index.php page.

All requests are logged to a database and a job number assigned for your reference.

Urgent Support

For issues that require immediate action, notably where teaching is impacted, call extn. 3000 (ITS Help Desk) or extn. 3775 (ITS Reception).

Technical Support

Complete form and send to Engineering Workshop, Building 6
Requisition form [pdf 36kb]

Programming Support Request Form

This form is required to be completed by Health & Behavioural Sciences staff seeking programming support.  Download and complete the Programming Support Request Form [doc 43kb]