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Janison

Help for Problems with Janison

• I'm a new user of Janison. How do I get in?
• Usually I can get in OK, but right now I can't!
• I can't get in. Are my login details OK?
• I can't get in. Are my computer settings OK?
• Usually I can download files OK, but right now I can't!
• My computer crashes when I use an eReading!
• I can't print an Acrobat PDF document!

Janison User Guides

• Accessing Online Learning Using Janison (288KB Adobe Reader Document)
• Janison Subject Guide (120KB Adobe Reader Document)
• Using Janison Interactive Features (86KB Adobe Reader Document)
• Uploading Your Photo (162KB Adobe Reader Document)

Who do I ask for help?

If there is a problem with information in a subject or you don't understand the content of the subject, contact the subject co-ordinator/lecturer who is responsible for the subject, or your tutor.

If you are having technical problems using Janison, or it's displaying strange error messages that you can't decipher, contact the faculties janison support team via email at janison_support@uow.edu.au . Please provide your username, subject code you are accessing, the page name that has the problem, what web browser you are using, and operating system (Windows, Mac)