Communication

Communication

Teaching Principles

Encourage contact between students and teachers
Encourage student collaboration

What can I use?
  • Link to Subject outline pdf
  • Add a Moodle block with staff names, contact details and consultation times
  • Include group email details if students are expected to communicate with each other
  • Good practice would include a welcome video from subject coordinator/team
  • Include preferred methods of communication for example, email; via the learning platform to and from students
  • Add expected timings for responses, for example 2 business days.
  • Moodle news forum for key messages to students
  • Good practice: FAQ forum and/or weekly forums and/or other online channels to enable students to discuss content together
 
Guidelines for good practice

For good practice include links to guidelines in online communication.

Group discussion

Staff and students can use collaborative tools such as Adobe Connect for online meetings and/or collaboration

DLT Category

Communication

DLT Element

Welcome and contact details for teaching team

Show

Title

Course facilitator block

Source

Flexi ULT (LTC)

Why was it done

To provide information about the coordinator, including a picture.

Course facilitator block

What was done

Coordinator included a picture and contact details

How was it done

A Moodle HTML block was used to add a picture of the coordinator and provide contact details.  To do this:

  • Turn editing on > Select Add a block and click on HTML from the drop down menu
  • Click on the Actions icon (cog) of the new HTML block and select Configure (new HTML block) block

New HTML Block

  •  Provide a title for the block (e.g. Coordinator Details) and put contact details and a photograph in the Content section. To upload photo select the insert/edit image icon and follow the prompts:

New HTML Block edit

  • Move the block at any time by selecting the Move icon and dragging the block to where you would like it to appear on the site:

New HTML Block edit 2

Note: Information can similarly be added to Moodle using the My Details block

Evaluation/feedback if applicable

Not yet evaluated

Moodle 2.7

DLT Category

Communication

DLT Element

Administrative and community communication expectations/strategy (SOLSmail, email news forum or mix; timings; frequency)

Show

Title

Announcing administrative matters through Latest News block

Source

LTC

Why was it done

To enable students access to information about administrative and communication expectations and strategies for their subject.  Items posted to Latest News will forward automatically to a student’s UOW mail account.

What was done

A Latest news block was added to the Moodle site and the academic used it as a communication tool for general subject information for students. Information circulated included reminders for tutorials, information about guest lecturers etc. Information such as change to timetable, rooms and assessment was disseminated through SOLs main

Announcing administrative matters through Latest News block

How was it done

A Latest news block was added to a Moodle site to communicate subject information and reminders to students. To add a Latest news block:

 

  • Turn editing on > Select Add a block and click on Latest news from the drop down menu
  • Click on the Actions icon (cog) of the new Latest news block and select Configure Latest news block:
  • Latest News block

  • Provide necessary information for each field then select Save changes
  • To add a topic to the Latest news block select Add a new topic and follow the prompts:
  • Latest News block

Evaluation/feedback if applicable

Not yet evaluated

Moodle 2.7 

DLT Category

Communication

DLT Element

FAQ Forum

Show

Title

Assignment question forum

Source

LTC

Why was it done

Creating a forum for questions regarding an assessment activity can have a number of advantages:

  • All students can view responses to questions, which can assist their preparation
  • Equity of access to information is enabled, in contrast to the private reply often sent in response to one student’s question
  • Assessment instructions can be refined based on the questions asked
  • Directing students to the forum reduces individual student emails
  • More immediate feedback from members of the teaching team  

What was done

Assignment question forum

How was it done

A Moodle forum was created by selecting Add an activity or resource and choosing the Forum activity.

This forum was located above the assignment that it related to so as to assist students’ navigation to the forum.

Evaluation/feedback if applicable

Not yet evaluated

Moodle 2.7

DLT Category

Communication

DLT Element

Group discussion

Show

Title

Group online discussions

Source

LTC

Why was it done

The online forums formed a core component of this flexibly delivered course

What was done

A series of discussion forums were set up to allow students to share their ideas about a range of different topics. Learning outcomes were clearly defined within the Moodle section, and a video introduced each topic. Participants were asked to reflect on their own experience and post to the relevant discussion forum. 

Moodle activity

 One of the important elements was the presence of the facilitator and the teaching team within each of the discussions, answering questions and providing positive feedback to participants.

Moodle discussion activity

How was it done

To add a discussion forum to your Moodle site:

  • Click Turn editing on
  • Click on Add an activity or a resource and select Forum and then Add.
  • In the new screen that opens fill in the required details and edit the settings as required.
  • Click Save and return to site

For more information on discussion forums, follow this link to the Digital Learning & Teaching Blog;https://www.uowblogs.com/digitallearningandteaching/forum-activity/

Evaluation/feedback if applicable

 Not yet evaluated

Moodle 2.7

DLT Category

Communication

DLT Element

Online consultation (synchronous)

Show

Title

Consultation times

Source

 LTC

Why was it done

To enable consultation online for students not on campus

What was done

Using the Chat tool in Moodle, a space for online consultation was enabled.

Using the Choice tool in Moodle, a space was set up for students to book a time for online consultations (Choosing from four options)

Consultation times

Consultation times

How was it done

A Chat activity was set up to create a space for online consultations as follows:

  • Select Add an activity or resource and click Chat and Add
  • Provide details of consultation availability and direct students to online booking form (created using the Choice tool as follows)

The Choice tool was used to create a space for students to book a time for online consultation from a list of options as follows:

  • Select Add an activity or resource and click Choice and Add
  • Provide instructions for how to select booking time (Make rules clear e.g. only 2 people will be accepted per session)
  • Enter each consultation time as an Option and Save

Evaluation/feedback if applicable

Not yet evaluated

Moodle 2.7 

DLT Category

Communication

DLT Element

Community/group engagement (blogs/wikis/tweets)

Show

Title

Twitter widgets for group engagement

Source

BCM 240 Media, Audience, Place (Bachelor of Communication and Media Studies)

Why was it done

To facilitate online group and community engagement for students in the subject BCM 240. The widget provides students access to social media that enables the sharing of links to information and establishment of networks.

What was done

A widget was created on Twitter (using the subject name BCM 240 as a hashtag) and was embedded in the BCM 240 Moodle site using a HTML block (html code generated for twitter widget was pasted into a Moodle HTML block).

Twitter widgets for group engagement

Screenshot includes publically available tweets at https://twitter.com/hashtag/bcm240?f=realtime

How was it done

The widget was created in twitter following these instructions:

  • Access settings from small profile image icon (top right of page):
  • Twitter widgets for group engagement

  • Select widgets (from menu on left) and click Create new
  • Select the Search tab and type the relevant hastag into the search query box (example above used hashtag #BCM240).
  • Select an appropriate height and theme for the widget and click Create Widget. Copy the HTML code generated (in preparation for pasting into Moodle)

The widget was added to Moodle by pasting generated HTML code into a HTML block in as follows:

  • Turn editing on
  • Select HTML from Add a block
  • Click on the Action icon (cog) of the new HTML block and select Configure (new HTML block) block
  • Give the block a name (optional)
  • In Content select the HTML button:
  • HTML Button
  • Paste code into pop up window (HTML Source Editor) and select Update:
  • HTML Source Editor
  • Select Save changes 

Evaluation/feedback if applicable

 

Moodle 2.7 

DLT Category

Communication

DLT Element

Welcome Video

Show

Title

Welcome Video

Source

LTC

Why was it done

A welcome video gives staff the opportunity to greet students and introduce their subject and Moodle site. Particularly beneficial to distance students, it allows faces to be put to names and creates a more personalised Moodle experience.

What was done

A brief welcome video (60-90 seconds) was recorded using Echo360 PCAP and uploaded to the Echo360 EchoCenter block in Moodle.
Welcome Video

How was it done

Using the Echo360 PCAP (personal capture) software (which is available through IMTS) a short video message was recorded with a webcam and microphone. This message was labelled “Welcome Video” and published to the corresponding Moodle site.

See https://www.uowblogs.com/digitallearningandteaching/echo360-pcap/ for more details

Evaluation/feedback if applicable

Not yet evaluated

Moodle 2.7 

 

Last reviewed: 6 October, 2017