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Resolution of a Student Grievance

"Academic grievance" means a complaint by a student concerning a decision, act or omission of a member of UOW staff or committee, which affects the student's academic experience. Examples of the types of complaints that may be covered by this definition include:

a. failure to assess work in accordance with specified criteria;

b. bias by marker;

c. technical marking or collating error;

d. failure to manage requests for special consideration in accordance with the
Special Consideration Policy;

e. failure of a research project supervisor to fulfil their responsibilities as defined in the Code of Practice - Honours;

f. failure to adhere to the requirements of the General Course Rules, including the
rules governing the award of grades of performance, granting of awards "with
Distinction", minimum rate of progress, advanced standing, amendments to
academic records;

g. failure to adhere to the requirements of the Award Rules;

h. failure to adhere to mandatory requirements of a relevant Code of Practice (e.g.Teaching and Assessment, Honours, Practical Placements), including assessment or examination requirements;

i. failure to adhere to Faculty assessment or examination requirements;

j. failure to follow due process in handling student requests or complaints.

Grievance Procedure in the Faculty of Creative Arts

The Faculty of Creative Arts follows University procedures for grievances.
Please note that there are strict guidelines and timeframes. A full copy of the University Academic Student Grievance Policy can be found at:
http://www.uow.edu.au/handbook/courserules/studacgrievpol.html

Faculty procedures for resolving a grievance by a student on an academic issue are outlined in the:

Grievance Procedures Document

In the event that a student is unable to resolve an issue informally according to the procedures in the above document, a student may lodge a formal grievance by completing the following form:

Grievance Form