About the IT Support Unit

The Commerce IT Support Unit is responsible for delivering an IT infrastructure that supports the administrative, research & teaching requirements of the Faculty of Commerce.

Areas of responsibility include:

  • procurement & asset management
  • desktop & server management (availability, security, backups & recovery)
  • strategic planning
  • support & delivery services
  • systems development
  • student laboratory management

This Faculty managed IT structure provides several key operational & performance benefits for Faculty staff, students & IT Support Unit staff:

  • a consistent yet sufficiently flexible and productive IT environment that meets the diverse needs and circumstances of Commerce staff & students;
  • builds a localised IT culture enhancing communication & trust between staff & IT Support team
  • ensures IT compliance with UOW IT Policies
  • a common environment for IT Support team - allowing them to manage the environment not fight "fires".

 

Last reviewed: 28 August, 2008