About the IT Unit
Support Services
Procurement
Systems Development
Facilities
User Documentation
UOW IT Policies
About the IT Support Unit
The Commerce IT Support Unit is responsible for delivering an IT infrastructure that supports the administrative, research & teaching requirements of the Faculty of Commerce.
Areas of responsibility include:
- procurement & asset management
- desktop & server management (availability, security, backups & recovery)
- strategic planning
- support & delivery services
- systems development
- student laboratory management
This Faculty managed IT structure provides several key operational & performance benefits for Faculty staff, students & IT Support Unit staff:
- a consistent yet sufficiently flexible and productive IT environment that meets the diverse needs and circumstances of Commerce staff & students;
- builds a localised IT culture enhancing communication & trust between staff & IT Support team
- ensures IT compliance with UOW IT Policies
- a common environment for IT Support team - allowing them to manage the environment not fight "fires".
Last reviewed: 28 August, 2008