Job Details

Job Record No: 9C348693
Company Name: Cisco Systems
WWW-Address: http://www.cisco.com/go/universityjobs
Nature of Job: Scholarship/Traineeship/Cadetship/Internship
Disciplines: Computer Science, Information Technology, Electrical Engineering, or closely related fields
Academic Status: Full time
Job Title: Intern, Technical Services
Job Specification: "Recreates" - Lab-Recreates are used to help troubleshoot and isolate customer network problems. Recreates can be very complex utilising many pieces of equipment and multiple protocols, including routing, switching, security and voice. Testing and Research - Under direction the intern may be required to develop and complete test plans to isolate an issue. Interns may also be requested to perform research using all the available Cisco resources to help resolve customer issues
Essential Skills: Strong interest in networking technologies and understanding of how these impact the internet Ability to work on own initiative, as well be a strong team player Excellent written & verbal communication skills, with ability to translate "tech-speak" into layman's language
Desirable Skills: Cisco qualifications (eg. CCNA)
Additional Info: Certification - All interns are expected to attain the CCNA (Cisco Certified Network Associate). All training material and assistance will be provided. Training - All interns will complete an extended boot camp which includes the following topics

• Soft skills: Verbal and written communications; Influencing and time management
• Technical Training: Network tools, IP fundamentals; Device architectures, LAN switching; Routing protocols (RIP, EIGRP, OSPF, BGP); NMS, Security Voice and Wireless
• Process & Business tools: Training on Cisco processes & tools to perform the role