Job Details

Job Record No: 9B107437
Company Name: Adept Business Systems
WWW-Address: http://www.adept.com.au
Nature of Job: Graduate Recruitment Program
Disciplines: IT Computer Science Accounting
Academic Status: Graduate, Postgraduate
Job Title: Graduate Software Support Analyst $45k
Job Specification: As a Software Support Analyst, you will: - Acquire and maintain a deep understanding of Adept’s software applications and services - Apply this knowledge and your proven ability to research, diagnose and solve problems to provide timely problem resolution services to clients through helpdesk and other services - Liaise with R&D and professional services staff to ensure successful customer adoption of service packs and hotfixes - Maintain and update our web-based knowledge base to promote delivery of self- service offerings to our customers - Assist in the delivery of education services to new and existing customers - Build your skills in preparation for a future move into consulting, sales or product development.
Essential Skills: You should have: - A recently completed undergraduate or postgraduate degree (any discipline, preferably with an IT or business component) - Outstanding written and verbal communication skills - Strong attention to detail combined with thoroughness of method
Desirable Skills:
Additional Info: Adept offers all employees a wide range of benefits including competitive salary packages, internal training and external educational assistance programmes, graduate mentoring and exceptional maternity benefits.
Add. Requirement: - Australian Resident -
Work Arrangements: - Full-time -
Closing Date: 31 October 2008
Date of Commencement: 2 February 2009
How to apply: To apply, send your details (quoting reference GR0903) to careers@adept.com.au or call Michael Bermeister on 02 9330 5555.
Advertised on: 4 September 2008