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Faculty of Arts Policy & Procedures
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Procedures for Student Academic Grievance
(for Coursework Students - Undergraduate and Masters)
| Approved By: | Sub-Dean |
| Date Approved: | Distributed by Sub-Dean: October 2004 |
| UOW Policy Directory Link: | http://www.uow.edu.au/about/policy/UOW058653.html |
| Related Faculty Procedures: | None |
| Related Downloads: | None |
| Contact Officer: | Teaching and Learning Coordinator |
| PDF Download: | Faculty of Arts Appeal Form /content/groups/public/@web/@arts/documents/doc/uow019439.pdf |
The term "academic grievance" refers to a complaint by a student concerning an act, omission or decision by a member of staff that adversely affects a student's academic experience. Some examples of a grievance include the following:
- failure to adhere to University or Faculty assessment or examination requirements
- failure to assess work in accordance with specified criteria
- bias by marker; or
- technical marking or collating error.
The University and the Faculty of Arts have formal Student Academic Grievance Policies that are to be used only after informal approaches have been made to the relevant staff member. If the informal approach has an unsatisfactory outcome the student should follow the procedure outlined in the Faculty of Arts Student Grievance Form.
This form can be downloaded or a copy may be obtained from Arts Central, Level 1, Building 19, Room 1050. Students may also enquire about the process and pick up a form from the Sub-Dean's assistant, at Arts Central.
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