Student Learning Support
If your students are having learning or studying difficulties, or do not meet the expected language standard - use the information below to find the appropriate level of assistance, discuss with the student/s and refer to the program that suits their needs best.
Student Learning Support has five categories:
- Study Support (General)
- Library Support
- Customised support for Indigenous students
- Customised support for Postgraduate students
Study Support (General):
Online study skills training
Refer any of your students who are having difficulty in any of the following areas: effective writing, academic writing, writing sentences, essay writing, report writing, reading, note taking and critical thinking.
The UniLearning website contains a range of information and interactive activities designed to build on existing study skills.
To view please see: Unilearning Website
Self access learning and study resources
For distribution in your class or just to an individual, these handouts and resources cover many areas such as critical thinking, essay writing, statistical literacy, studying for examinations, report writing, taking notes in lectures etc.
Visit the Learning Resource Centre to pick up printed copies or alternatively go to the webpage below and each handout can be read on-screen or printed. Links to these resources are also available for WebCT subjects.
To view online version please see: Online Study Resources Webpage.
More Information: For more information on the self access resources, please contact the Learning Resource Centre on x3977.
Study skills development for students
To help your students develop the academic writing, grammar, editing, reading and time management skills necessary for writing assignments or theses, refer them to the Learning Resource Centre on the Wollongong Campus for an individual consultation or generic workshop or to the Learning Development Lecturer working from the Education Centres.
Available to: To all students currently enrolled at the UOW. Please note that the Learning Resource Centre CANNOT proof-read assignments, essays or theses.
More Information: For more information on study skills consultations and appointments on all campuses please contact the Learning Resource Centre on x3977.
For more information on generic workshops, please contact the Learning Resource Centre on x3977 or visit Language and Academic Skills Workshops.
Academic Assignment Assistance (Triple A)
This resource has been designed for students enrolled in flexible delivery learning at the Loftus, South Coast and Southern Highlands Education Centres.
Academic Assignment Assistance is an online learning support site comprising of academic skills resources and WebCT discussion spaces.
Available to: All students and teaching staff at the Education Centres. The WebCT discussion spaces are accessible to students enrolled in subjects delivered to the Education Centres.
More Information: For more information on Triple A, please contact Learning Development.
Library Support:
Information literacy (library skills) classes
You can arrange information literacy (library skills) classes for your students to learn the required research/library skills appropriate to their field and level of study.
Research/library skills classes are requested by academic members of staff for their students. Each class is tailored according to the requesting faculty/subject.
Available to: Academic staff at UOW.
More Information: To get more information or to organise an information literacy class for your students please contact your Liaison Librarian.
Online resources listed by subject
An online range of resources organised by discipline for easy student access. As well as pointing to Library collections (print and electronic), these pages provide links to evaluated internet sites, professional associations, government and non-government organisations, statistics, legislation and more.
More suited to undergraduate studies.
To view please see: Online Resources Webpage
More Information: For more information about online Library resources please contact your Liaison Librarian.
Library online guides & tutorials
A range of online, interactive tutorials have been developed to support the needs of students and staff who prefer self-paced example learning at a time and a place that is convenient to them. Guides to many electronic and print information resources are also available online to provide step-by-step instruction and useful hints and tips on how to get the best possible use of Library resources. Topics include: locating government information, statistics, companies and industries, patents and newspaper articles.
To view please see: Information on Online Library Tutorials
Online Library Help (Ask a Librarian)
Ask a Librarian provides staff and students with convenient and timely access to expert help. This service provides assistance with questions about Library services, access to electronic resources, and how to locate information for an assignment or research topic. You may find the answer instantly if it has been asked before or you will receive a response within one business day. For urgent assistance please contact the Research Help Desk on 4221 3548.
Available - Monday - Friday 9:00am-4:00pm.
Go to: Ask A Librarian
More Information: For more information on the Ask a Librarian service please contact your Faculty Librarian.
Library services for satellite or off-campus students
Off-campus students and students enrolled at satellite sites have access to distributed Library services.
These services can include access to print and electronic collections, reference assistance, photocopying facilities, individual and group study areas and audio-visual equipment. Other services offered are: intercampus document delivery, interlibrary loans and email a Librarian.
Available to: Some services are only available to students studying in Australia.
To check eligibility please see: Library Services For Distance Students
Cost: Mostly NIL, check webpage for specific details.
More Information: To view complete a list of Library services please visit: Library Services
StartSmart – Essential Academic Information Skills
An online program designed to assist students to adapt to academic expectations, use library tools to find appropriate academic resources and use information responsibly to avoid plagiarism. The program includes a compulsory quiz which all new undergraduate students must complete during their first session.
Available to: Compulsory for all new undergraduate and recommended to postgraduate coursework students.
More Information: Please see StartSmart or email startsmart-enquiries@uow.edu.au
Online Library service enquiry
A webpage listing the various contact methods available for the UOW Library. Online contact services include, Email a Librarian and Research help chat (both with direct links), a list of relevant Library email addresses and extension numbers are also available.
Designed for UOW staff and students who have a research question or a question relating to a service offered by the Library.
To view please see: Library Service Enquiry Webpage
Indigenous Student Support:
Indigenous Tutorial Assistance Scheme (ITAS)
A Government funded tutorial assistance scheme offered to Indigenous students in any of their enrolled subjects either one on one or in a small group.
Lecturers can refer an Indigenous student who may need tutorial assistance.
Available to: Any Indigenous student currently studying at UOW who may require tutoring assistance for any of their enrolled subjects.
Student application forms can be collected from the Woolyungah Indigenous Centre reception desk or online: ITAS Application Form (pdf)
More Information: For more information please see Indigenous Tutorial Assistance Scheme web page or contact the Woolyungah Indigenous Centre.
Support for Indigenous students
Services for Indigenous students offered by the Woolyungah Indigenous Centre include academic advice, computer lab access, student lounge and kitchen facilities.
You are encouraged to inform any Indigenous students about these services which provide them with a supportive environment to study and relax.
Available to: All Indigenous students currently studying at UOW. Please phone the Woolyungah Indigenous Centre on x4244 for further information on student referral.
More Information: For more information on the support offered for Indigenous students please contact the Woolyungah Indigenous Centre.
Postgraduate Student Support:
Research resources online
A range of research resources available online including: the literature review, locating thesis writing resources, managing and protecting intellectual property, accessing research specific databases, how to get published and much more.
Available to: All current UOW staff and students. More suited to Postgraduate and Honours studies.
To view please see: Online Research Resources Website
More Information: For more information on research resources, please email the Research Training Librarian.
Individual Library consultations
Individual Library consultations cover topics such as: exploring the range of electronic resources available from your desktop, developing information literacy programs linked to your teaching curricula, identifying resources to support your teaching and/or research needs.
Your Faculty Librarian is available to provide professional and expert advice.
Available to: All current postgraduate students, academic, general and research staff. Please phone or email your Faculty Librarian to make an appointment.
Library Document Delivery Services
Document Delivery Services obtains material not held at the UoW Library that supports research, teaching and learning needs of staff and research students.
Used to request published items from other Libraries etc including books, journal articles, conference papers, films and videos etc.
Available to: Academic staff, postgraduate students (including Honours) and general staff with work related research needs. Document Delivery is available to UOW off-campus students and UOW Masters by Research and PhD students residing overseas.
An Online Request Form MUST be completed.
Cost: Costs are deducted from the Library Information Resource fund. Thesis requests are an exception and will be debited to you or your department. Undergraduate students must pay the full fee for requests made.
More Information: For more information on Document Delivery contact your Faculty Librarian or email Document Delivery Services.
Higher Degree Research (HDR) Student Seminar series
These workshops are designed to assist research students at each stage of their program. Workshops target specific skills such as carrying out a literature review, refining a topic and using Endnote.
Available to: Enrolled HDR students.
Cost: Free, unless a participant fails to attend or cancel in which case a $30 fee applies.
More Information: To view all workshops please visit: HDR Student Seminar series web site
Statistical Consulting Service
Offers advice on statistical research including designing surveys, experiment design and statistical analysis.
Available to: Priority is given to staff and postgraduate research students. May also be available to honours students and students completing thesis subjects.
Cost: Free for the first ten hours.
More Information: Please visit the Statistical Consulting Service web site

