Security Services

About the UOW's Security Service

The Security Service operates 24 hours a day, seven days a week throughout the year. The Service’s operations are located adjacent to the UniShop, in the UniCentre Building, Building No 11 (see map).

The Security Service has a Control Room Operator on duty in session between the hours of 7am and 11pm Monday to Friday. Out of session the Control Room Operator is on duty between 10am and 6pm Monday to Friday. Outside these times the Service's telephones are supported by a pager service and Security Officers can be called back to the Office to deal with customer inquiries.

The Security Service’s primary role on campus is the protection of people and property. It undertakes this role through proactive foot, bike and vehicle patrols of the campus. The Service responds to security and intrusion alarms, fire alarms and provides assistance when requested. The Service, under the auspices of the Campus Emergency Management Plan, is delegated the role of primary emergency response team.

The Security Service provides an invaluable service to the campus community through:

• Safe escort service after dark.
• Providing assistance.
• Answering inquiries.
• Handling found and lost property inquiries.
• Patrolling campus for safety and protection of people and assets.
• Providing first aid assistance.
• Accepting incident reports from members of the community about thefts, etc.
• Responding to reports about suspicious persons, activity or conduct.
• Supervising traffic and parking operations.
• Responding to emergencies.

The Security Service can be contacted through office telephones or from any Security telephone located about campus.

The Security Service employs through contract both male and female Security Officers. All Officers are licensed security operatives as required by the Security Industry Act. All Officers are required to maintain a current senior first aid certificate and undergo training in various aspects of their work including fire safety.

The Service relies on members of the campus community to report problems, suspicious persons or incidents immediately they occur. Without this assistance, the campus community cannot function effectively.